At Helen Bichel, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the "Site") and engage with our services, including the 21 Day EGYPT VIP Odyssey "Remember & Activate" Transformational Pilgrimage (the "Pilgrimage").
By accessing or using our Site or participating in our Pilgrimage, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
When you visit our Site or participate in the Pilgrimage, we may collect personal information such as:
Name
Email address
Phone number
Payment information (for bookings and purchases)
Demographic information (e.g., age, location)
Information related to your participation in our services, including feedback, surveys, or other communication.
Non-Personal Information
We also collect non-personal information that helps us improve our services and understand how visitors use the Site. This may include:
Browser type and version
Device information
IP address
Pages visited on the Site
Referring website
Date and time of access
2. How We Use Your Information
We use your information for the following purposes:
To process your registrations and bookings for the Pilgrimage.
To communicate with you regarding the Pilgrimage, including sending confirmation emails, updates, and reminders.
To respond to your inquiries or provide customer support.
To improve the functionality and content of our Site.
To analyze Site usage trends and patterns.
To send promotional materials, newsletters, or other communications related to our services (only if you have opted in to receive such communications).
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including:
Using encryption technologies (such as SSL/TLS) to protect payment transactions.
Securing our database systems and access protocols.
Limiting access to personal information to authorized personnel only.
However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We will not sell, rent, or share your personal information with third parties, except in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our Pilgrimage. These providers are contractually obligated to protect your information.
Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information, subject to legal retention requirements.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in each email or by contacting us directly.
To exercise any of these rights, please contact us at [Insert contact information].
6. Privacy Policy for the 21 Day EGYPT VIP Odyssey "Remember & Activate" Transformational Pilgrimage
As part of the 21 Day EGYPT VIP Odyssey Pilgrimage, we may collect additional information related to your participation, including:
Health and wellness information (if required for travel or medical purposes).
Emergency contact information.
Preferences and special requests for your experience during the Pilgrimage.
This additional information will be treated with the utmost confidentiality and used exclusively for the purpose of organizing and facilitating your participation in the Pilgrimage. We will not share your health information with third parties without your explicit consent, unless required for safety reasons during the event.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and collect data about your usage patterns. These technologies may include:
Cookies: Small files stored on your device that help us recognize you and provide a more personalized experience.
Web Beacons: Small images embedded in web pages or emails that track activity on our Site.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
9. Children’s Privacy
Our Site and Pilgrimage are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Helen Bichel
Email: hbichel61@gmail.com
Phone: +61-419-025825
Address: Carina Brisbane